Política de envío

Puralunne Delivery Policy

General Information

At Puralunne, we are committed to delivering your order in a timely and reliable manner. This policy outlines our shipping processes, timelines, and responsibilities.

Delivery Methods & Fees

We offer a range of delivery options based on your location, order size, and product type.

Shipping fees are calculated at checkout
Free standard shipping is available on orders over $50
Delivery options and costs may vary depending on destination
Processing & Delivery Times
Orders are typically processed and shipped within 3–6 business days after confirmation
Delivery times may vary depending on your location and courier

Please note that delays may occur due to factors beyond our control, such as customs processing or carrier disruptions.

International Shipping

We ship internationally to selected regions.

Additional customs duties, taxes, or import fees may apply
These charges are the responsibility of the customer
Please ensure your shipping address is accurate and complete before placing your order
Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 2 days of delivery.

Include:

Your order number
Photos of the damaged item(s), if applicable

We will work quickly to resolve the issue.

Returns & Exchanges

For information on returns or exchanges, please refer to our Return & Withdrawal Policy.

Policy Updates

Puralunne reserves the right to update this Delivery Policy at any time. The latest version will always be available on our website.

For any questions regarding your order or delivery, please contact:
info@puralunne.com